Privacy Policy
How we collect, use and protect your personal information.
Last updated: November 2025
Introduction
Harmoniance Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard the personal information you share with us when you visit our website, download a resource, sign up to our mailing list, or contact us about working together.
We are the data controller of your personal information and are registered in England and Wales. If you have any questions about this policy, or about how we handle your data, please contact us at hello@harmoniance.co.uk.
This policy is written in line with the UK GDPR and the Data Protection Act 2018.
What We Collect and Why
The information we hold, and the reasons we hold it.
Information You Give Us
Your name, email address, mobile number, and any details you share when you complete a form, download a brochure, contact us, or book a Discovery or Strategy call.
Information We Gather Automatically
Basic technical information such as your IP address, browser type, pages visited and time spent on the site. This helps us understand how the site is used and improve it.
Client Information
If you become a client, we may hold additional health, wellbeing and background information you choose to share as part of intake or ongoing work. This is treated with strict confidentiality.
Marketing Preferences
Records of the consents you have given, and any preferences you have shared about how you would like us to keep in touch.
How We Use Your Information
We use the information you share with us to:
- Respond to enquiries and messages you send us
- Send the resource, brochure or information you have requested
- Arrange and support Discovery or Strategy calls, and any work we do together
- Send occasional emails, updates or nurture sequences where you have given consent
- Improve our website, content and services
- Meet our legal and regulatory obligations
Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Consent, where you have opted in to hear from us or to receive a resource
- Legitimate interests, where we need to respond to enquiries or protect our business
- Contract, where we are delivering services you have requested
- Legal obligation, where we are required to hold information for compliance
Sharing Your Information
We do not sell your personal information. We only share it with trusted service providers who help us run the business, such as our website, email marketing, payment, video conferencing and secure client platforms. These providers are required to protect your data and use it only for the purposes we specify.
We may also share information where we are legally required to do so.
Your Rights
Under UK data protection law, you have the following rights.
Right of Access
Request a copy of the personal information we hold about you.
Right to Correction
Ask us to correct any information that is inaccurate or incomplete.
Right to Erasure
Request that we delete your information where there is no ongoing need to keep it.
Right to Object
Object to certain types of processing, including direct marketing.
Right to Restrict
Ask us to limit how we use your information in certain circumstances.
Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please email hello@harmoniance.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website uses cookies to help it function properly, to understand how visitors use the site, and to support our marketing. You can accept, reject or manage cookies through the cookie notice shown when you first visit the site, and you can change your preferences at any time through your browser settings.
How Long We Keep Your Information
We only keep your information for as long as we need it for the purposes we collected it, or as long as we are legally required to. If you unsubscribe or ask us to delete your details, we will do so unless there is a lawful reason to retain them (for example, financial records).
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Client information is treated as confidential and held within secure systems.
Children's Privacy
Our services are not directed at children. We do not knowingly collect personal information from anyone under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Questions About Your Data?
If you would like to know more about how we handle your information, or want to exercise any of your rights, please get in touch. We are always happy to help.
Email hello@harmoniance.co.uk
